Privacy Policy

Thank you for visiting JM Industrial Supply. It is important to us here at JM Industrial Supply that you know how information about you may be utilized. Please take a moment to look over this privacy policy which we hope will address any questions you may have. We encourage you to contact us any time with questions or feedback.

We know that your privacy is very important to you. That’s why protecting any personal information, such as your name, address, email address or phone number that you provide to us is of the utmost importance to JM Industrial Supply, Inc.

The information we collect and how we collect it

JM Industrial Supply may collect the following personally identifiable information when provided by customers with our Site:

  • Customer name
  • E-mail address
  • User ID and password
  • Billing address and telephone number
  • Shipping address and telephone number (if different from billing address)
  • Job title
  • Federal Tax ID or SSN (DUNS # if an open account)
  • Credit card information (optional)

If/when customers purchase products at our Site, we may retain information concerning those product purchases.

Collection and Use of Personal Information

We may collect personal information that you provide us when you:

  • Purchase, order, return, exchange or request certain information about our products and services;
  • Request a quote and/or purchase one of our installation services for your home or office;
  • Request warranty or product repair services;
  • Contact a Call Center or customer care desk;
  • Visit or register with our Sites or participate in another feature of our Sites, such as a bulletin board;
  • Enter into a contest or sweepstakes or respond to one of our surveys; or provide us with comments or suggestions.

Use of the Information Collected

JM Industrial Supply uses the information that is collected from Site visitors and customers to, among other things, better serve customers, improve the content of this Site, and customize the shopping experience for Site visitors and customers. JM Industrial Supply may also use the information collected to notify Site visitors of changes to this Site, to notify Site visitors of new products, and for any other legitimate and lawful business purpose of JM Industrial Supply. JM Industrial Supply may choose to share information with third parties, such as suppliers, financial institutions, and third party service providers, and with any successor to JM Industrial Supplyes interest. JM Industrial Supply may disclose information about any Site visitor in response to subpoenas, investigative requests (with or without subpoena) and other legal process, to exercise JM Industrial Supplyes legal rights and defend against legal claims.

Website Security

JM Industrial Supply Site security is a priority. JM Industrial Supply continually reviews and updates the security methods implemented to protect information transmitted via this Site, including measures to secure and protect all personally identifiable information from loss, misuse, and alteration.

Cookies and Other Technology Information

A cookie is a small file stored on your computer by a web site to give you a unique ID (each, a “Cookie”). JM Industrial Supply may use Cookies to track new visitors to this Site and recognize past customers so that JM Industrial Supply may present more personalized content. Cookies are used to assist JM Industrial Supply in customizing Site information. Cookies used by this Site do not contain any personally identifiable information. JM Industrial Supply cannot identify a customer unless that information is provided voluntarily. IMPORTANT NOTE: If you configure your computer to block or erase cookies you may not be able to use this Site.

How to set your cookie preference

Newer browsers provide sophisticated controls for accepting or rejecting cookies, including the ability to notify you when your browser encounters a cookie at a Web site. Refer to your browser or ISP’s help feature to find out more about how to set these controls. Use the links below to find the latest versions of popular browsers.

  • AOL
  • Firefox
  • Internet Explorer
  • Netscape Navigator
  • Opera

Setting Your Cookie Preference

You can adjust your computer browser settings so that you are informed when a cookie is being placed on your browser. You can also set your browser to decline or accept all cookies. However, you must accept cookies if you need to access pages on the Site that enable you to review or use your confidential account information. These cookies are essential for Site administration and security.


This Site may be linked to other sites that are not owned, maintained or operated by JM Industrial Supply and not subject to the same Privacy and other Policies. JM Industrial Supply is not responsible of the content of those sites or the use of any information collected from you by those sites. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites and JM Industrial Supply disclaims any liability for links: (i) from another website to this Site, and (ii) to another website from this Site.


In addition to the transfers of personally identifiable information described above, in the event an JM Industrial Supply business is purchased by a third party, the personally identifiable information used by that JM Industrial Supply business will be transferred to the purchaser together with all the other assets purchased.

Opting out

At JM Industrial Supply, the choice is in the hands of our customers. Our customers may have their information removed from third party (and internal JM Industrial Supply) distribution at any time by simply choosing to opt out. Customers may opt out using any of the methods listed below:


When customers use this site, they are consenting to this policy. JM Industrial Supply reserves the right to change this policy at any time. All changes will be posted on this page. Your continued use of the Site will constitute your acceptance of such changes. Check back regularly for the latest privacy policy information.